Privacy Policy

1. Overview

Astra Digital Solutions ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy details how we collect, hold, use, and disclose your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By accessing our website or using our services, you consent to the data collection and use practices outlined in this policy.

2. Information We Collect

We collect personal information that is reasonably necessary to provide our web design, development, SEO, and marketing services. This may include:

• Contact Information: Name, email address, phone number, and physical business address.
• Business Information: Company name, ABN, current website domain, and details about your marketing goals.
• Usage Data: IP address, browser type, pages visited, and interaction data collected through cookies and website analytics.

3. How We Use Your Information

We collect and use your personal details only for professional business purposes, including:

• Responding to enquiries, booking consultations, and providing custom quotes.
• Providing, delivering, and managing our web design, development, and hosting services.
• Sending administrative updates, statements, and service agreements.
• Optimising our website performance and user experience using analytical metrics.

We do not sell, trade, or rent your personal information to third parties.

4. Data Security & Storage

We implement industry-standard physical, electronic, and managerial security procedures to safeguard your personal details against loss, unauthorized access, disclosure, or modifications.

Our hosting environments utilize SSL/TLS encryption, secure server access keys, and cloud backup systems. However, please be aware that no transmission of data over the internet can be guaranteed as 100% secure.

5. Accessing and Correcting Your Information

Under the APPs, you have the right to request access to the personal information we hold about you, or ask that we correct or delete any inaccurate information.

To make a request, please contact our privacy officer directly via email at hello@astrads.com.au. We will process your request within 30 business days.

6. Policy Updates

We reserve the right to modify this Privacy Policy at any time. Any changes will take effect immediately upon being posted on this webpage.